Telesales/Customer Service Team Lead

Salary:  To be discuss
Location:
Dubai
Responsibilities

*Manage A team of Telesales/Customer Service Executive
*Contact potential or existing customers to inform them about a product or service using scripts o manage the team work load, also contribute in the target achievement
Qualifications:
*You possess excellent communication skills and are a people’s person. You are comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

*You have proven experience as telesales representative or other sales/customer service role, mandatory within UAE.
*You possess good knowledge of relevant computer applications.
*You have the ability to learn about products and services and describe/explain them to prospects
*You display excellent knowledge of English and interpersonal skills
*Outstanding negotiation skills with the ability to resolve issues and address complaints
*You are available to join immediately are are currently on Employment( under cancelation) / Visit Visa

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