Guest Service Agent

Salary: To be discuss
Location: Abu Dhabi
Job Description:
*The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.
*You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay.
*You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction

*A strong focus on customer service
*Prior experience in hotel front office operations is preferred
*Excellent communication skills; fluency in English is required
*Be able to work shifts, weekends and public holidays
*Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred