Salary: To be discuss
*Seize opportunities to upsell products when they arise.
*Build sustainable relationships and engage customers by taking the extra mile.
*Keep records of all conversations in our call centre database in a comprehensible way.
*Frequently attend educational seminars to improve knowledge and performance levels.
*Meet personal/team qualitative and quantitative targets.
*Customer focus and adaptability to different personality types.
*Ability to multi-task, set priorities and manage time effectively.
*Excellent verbal and written communication skills.
*Demonstrated ability to be adaptable and flexible with the capacity to accept change.
*Demonstrated problem-solving skills and the willingness to participate in process improvement projects.