Hotel Receptionist

Salary: To be discuss
Location: Fujairah
Duties:
*To greet the guest and identify their specific reservation.
*Answer the phone within three rings as per the hotel standard.
*To register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
*To allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid.
*To issue the room key card.
*To liaise or alert concierge so that the guest’s luggage is taken to his room and the key issued.

*To update occupancy list, giving copies to hall porter and telephonist.
*To ensure that all departments, particularly restaurants, are notified of the tariff entitlements.
Qualifications:
*At least 1 year experience in hotel
*At least 1-2 years work experience in hotel industry
*Preferably female
*Must be active with pleasing personality
*Must have good English communication skills
*Willing to work in Fujairah
*Must be living in UAE

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