Salary: To be discussed
Location: Across UAE
*Responsible for all customer service, bookings and cash processes.
*Ensure and maintain the cleanliness and orderliness of the reception area.
*Ensure communications ethics particularly while talking on the phone with the clients.
*Maintain good customer service.
*Prepare daily report of income and report to Supervisor.
*Ensure all the printing materials are available in the shop.
*Keeping track of the timing of performing a service by technicians.
*Ensure that our telephone, fax and printer are working properly.
*Handling guests’ needs while maintaining a professional and pleasant manner.
*Ensure clients feel welcome when they arrive for their appointments.
*Acquires and maintains an excellent working knowledge of the computer system.
*Adheres to company’s standards for guest service.
*Performs other job-related duties as directed.
*Responsible for the cash sales in salon.
*Promotes and up-sells products and services.
*Explains products, services and treatments to clients and assist them with determining their individual needs.
*Answers calls as well as assist clients who have specific inquiries.
*Follow-up/ check clients’ as per appointments.
*High School graduate minimum
*Good communication skills (Arabic, Russian or Chinese speakers is an edge)