Salary: To be discussed
*Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
*Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
*Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
*Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
*Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
*Maintain personal grooming standards as advised by the Store Manager.
*Maintain clean and organized display, fitting rooms and stock areas.
*Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
*Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
*Recruit customers for the database, accurately entering their details on the POS system.
*Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
*A minimum of 2 years in a Retail Sales role, preferably within Luxury Fashion
*A proven track record in dealing with individual and store based targets
*Experience in delivering a high standard of customer service
*Understanding and experience in Luxury brands with specific knowledge and experience around Clientelling
*A passion for Luxury Fashion