Telesales Executive-Bidfood

Salary: To be discussed
Location: Dubai
Duties:
*Receive customer calls for placing and upselling orders
*Answer any inquiries pertaining to the product, orders, and deliveries
*Support sales and suppliers in any request within the scope of work
*Process samples requests and picking slips
*Check updates of customers account
*Call customers and inform them on any promotions; liquidate near expiry products; and blocked accounts
*Submit daily reports to the Supervisor
*Acknowledge customer complaints to maintain service and deliver quality
*Generate sales leads to be sent to the sales department
*Send out any communication letters to all customers through fax and emails
*Submits daily reports to the Manager

Qualifications:
*2 to 5 years’ experience in telesales position in Food Service/F&B/FMCG Distribution Company in the UAE.
*100% customer driven and must be a go-getter
*Strong sales/telesales capabilities
*Team player
*Ability to handle customer complaints
*College degree
*English is a must

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