Salary: To be discussed
To ensure front office and reception area is always attended to and polite assistance is provided to company’s visitors and employees.
*Operate the telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
*Greet people in a friendly manner entering the establishment, determine nature and purpose of visit, and direct them to concerned department.
*File and maintain records for couriers, Employees and Drivers Attendance.
*Collect, sort, distribute and prepare mail, messages and courier deliveries.
*Ensure parking area is managed properly and there are no vehicles blocking the parking area, responsible for ensuring all reserved parking are accurately allotted.
*Ensure the lobby and reception area is always clean and tidy.
*Administer all aspects of facilities management in the company.
*Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
*Organize conference and meeting room bookings.
*Prepare gate pass reference number for visitors.
*Keep updated directory of Extension numbers, Emails and mobile numbers.
*Participate in monthly report for payroll (by maintaining sick, Annual leave records for the all employees.)
*Prepare daily attendance report for all employees and submit the same for management review.
*Downloading data from biometric attendance system for staff and comparing them with monthly ROTA assigned by department for maintaining an up to date information and record on employee’s attendance.
*Assist in arranging events and birthdays.
*Responsible for arranging gifts for employees (newlywed, new parents).
*Creating ID cards for the new employees and keeping a record for them.
*Any adhoc responsibilities as assigned by the line managers.
*Minimum 2 years of experience working at reception/ guest service role
*Customer Service Attitude
*Excellent Communication Skills
*Proficient in MS Office.