Salary: To be discussed
*Welcome and acknowledge all clients and ensure each client receives an outstanding selling ceremony and solid Maison knowledge.
*Participate in commercial and non- commercial events (inc travel).
*Actively contribute to boutique turnover
*Develop loyalty of existing clients through clienteling actions and follow-up clients all along their journey with the Maison
*Follow boutique’s & personal action plans to reach sales target
*Know the boutique KPIs
*Welcome clients and proceed the CS (advise, reassure, share info with client, perform CS activities allowed in the boutique)
*Register the products for repair / maintenance
*Inform clients of repairs status
*Foster business opportunities through CS (cross-selling)
*Assists clients with their returns and queries ensuring that the brand image is enhanced and client expectations are met.
A fully engaged individual who is committed to contributing to the success of
Van Cleef & Arpels and influential to the growth of the Maison. Someone who believes in no compromise in excellence and wanting to work in a diverse environment. If you are looking to enter the world of High Jewelry and Watchmaking curious to learn and eager to transmit knowledge, then this role has a lot to offer.