Room Attendant – LEVA Hotel

Salary: To be discussed
Location: Dubai
Duties:
*Consistently offer professional, friendly and engaging service
*Cleans and maintains areas of responsibility according to set standards and procedures
*Replenish guest supplies
*Ensure guests requests are promptly and courteously met
*Report damage or malfunction in hotel rooms/areas to Supervisor
*Maintain equipment in a proper state of cleanliness and repair
*Maintain a section room report as well as a daily productivity report
*Attend daily briefings with supervisor and takes on daily assigned tasks
*Reports lost and found articles to the housekeeping office immediately
*Handle guest complaints, reporting them to Supervisor immediately
*Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
*Record room status in allocated section accurately
*Comply with hotel’s health, safety and hygiene policy
*Adhere to personnel grooming and hygiene standards
*Attend meetings and training sessions as required

*Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
*Fully understands the difference in guest levels (VIPs) and Room Categories
*Must adhere to all Lost and Found procedures
*Proper follow up of HK SOPs
*Must comply with all fire evacuation procedures and first aid trainings
*Must comply with Raffles grooming standards
*To attend proper trainings and have best conduct at work
Qualifications:
*Asian MALE on visit visa
*Previous housekeeping experience is required
*Excellent English communication and organizational skills
*Strong interpersonal and problem solving abilities
*Highly responsible & reliable
*Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
*Ability to work well under pressure in a fast paced environment
*Ability to focus attention on guest needs, remaining calm and courteous at all times

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