Salary: To be discussed
Date Posted: April 5 2020
*To ensure that the customers who come to the Returns & Exchange desk perceive the policy as generous and the procedure quick and easy.
*To be able to use their judgment to handle specific problems with common sense, thereby ensuring a satisfied customer who will come back. Thus, by providing excellent customer service the JH guides his team in using the opportunity to regain potentially lost customers.
*Handle customer in positive and fair manner as they have an important role in regaining potentially lost customers.
*Others to follow
*2-3 years’ experience in handling till/ cash transaction
*Flexible and comfortable with shifts
*High level of accuracy
*Organisational and Customer Service Skills
*Proficiency in MS Office applications
*Commerce/ Accounting background an advantage